Lesson 03 · 10–13 min
Validate Before You Build
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Target 12 min · runs short by 255s at 132 wpm
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Lesson 3 — Validate Before You Build
Narrated word for word in a deep, unhurried voice.
Full script
One of the most expensive mistakes entrepreneurs make is building something nobody actually wants.
They spend months creating it.
They invest money.
They create the website.
They build the product.
They hire people.
And then finally they go into the market and ask:
“Does anybody want this?”
That's backwards.
Ask first.
Build second.
This is called validation.
Validation means collecting evidence that a real market exists for your offer before you invest heavily in building it.
And notice the word I used.
Evidence.
Not compliments.
If you ask your friends:
“Do you think this is a good idea?”
They may say yes because they love you.
That's not validation.
Someone telling you:
“That sounds amazing.”
That's not validation.
A hundred Instagram likes?
Not necessarily validation.
The strongest validation is behavior.
Someone gives you money.
Someone books a call.
Someone joins a waitlist.
Someone requests a proposal.
Someone asks when they can start.
Those actions tell you something.
Your job is to test demand.
Start by talking to potential customers.
Not pitching immediately.
Listening.
Ask them:
What's the biggest challenge you're dealing with in this area?
What have you already tried?
Why hasn't that worked?
What happens if you don't solve it?
How urgently do you want it solved?
What would a great solution look like?
What would make you trust somebody to help you?
Those conversations are incredibly valuable.
Because entrepreneurs sometimes speak a completely different language than their customers.
You might call something “digital transformation.”
Your customer might say:
“My business is completely disorganized.”
You might say “customer acquisition.”
They say:
“I need more people walking through the door.”
Use your customer's language.
If you understand their language, your marketing becomes stronger.
Your sales conversation becomes stronger.
Your offer becomes stronger.
Then create what I call a minimum viable offer.
Not necessarily a minimum viable product.
A minimum viable offer.
What is the simplest version of your solution that someone could purchase today?
Let's say you're thinking about building an online fitness platform.
You don't need to spend one hundred thousand dollars building software immediately.
Start by coaching ten people manually.
Learn what they need.
Learn what questions they ask.
Learn what features actually matter.
You might discover that the feature you thought was essential doesn't matter at all.
And something you never considered becomes the most important part.
The customer teaches you.
Maybe you're building a consulting company.
Instead of creating a huge organization, find three clients.
Deliver personally.
Document the process.
See what creates results.
Then turn that process into a repeatable system.
Validation protects capital.
It protects time.
And it makes your decisions more intelligent.
Now let's talk about competition.
Some entrepreneurs get discouraged when they discover competitors.
I look at competition differently.
Competition often proves there is demand.
If people are already spending money in the category, good.
Your question becomes:
Why would they choose you?
Maybe you serve a specific niche.
Maybe your delivery is better.
Maybe you're faster.
Maybe you have stronger expertise.
Maybe you simplify something complicated.
Maybe you combine services customers currently have to purchase separately.
Competition does not automatically mean don't enter.
But you need differentiation.
You should know:
Who are the major alternatives?
What do they charge?
What do customers like about them?
What do customers complain about?
Where are the gaps?
Never blindly copy competitors.
Study them.
Understand the market.
Then decide your position.
Another important part of validation is testing price.
Do not ask people:
“How much would you pay?”
That question produces weak information.
Put an actual offer in front of them.
“This is what it includes. This is the result. This is the price. Would you like to move forward?”
Now you have real feedback.
Sometimes people will love the idea until they see the price.
That's okay.
You're learning.
Maybe the price is wrong.
Maybe the value isn't clear.
Maybe the audience doesn't have the budget.
Maybe the problem isn't painful enough.
Maybe you need stronger proof.
Don't immediately lower the price.
Diagnose the problem.
There is another form of validation people overlook.
Can you actually reach the customer?
A market can exist, but if you don't know how to reach that market economically, you still have a problem.
Where does your customer spend time?
Online?
LinkedIn?
Instagram?
TikTok?
Industry conferences?
Local networking?
Associations?
Schools?
Gyms?
Church communities?
Professional organizations?
Search engines?
Referrals?
You need a distribution strategy.
Because the best product nobody sees is still a failed business.
So here's your validation process.
Step one:
Identify your target customer.
Step two:
Conduct at least ten real conversations.
Step three:
Write down their repeated problems and language.
Step four:
Create a simple version of your offer.
Step five:
Put a real price on it.
Step six:
Offer it to qualified people.
Step seven:
Measure behavior.
Did they buy?
Did they book?
Did they ask questions?
What objections came up?
Step eight:
Improve the offer.
Then repeat.
You don't need universal approval.
You need enough evidence to tell you there is something worth pursuing.
And sometimes validation tells you to stop.
That's valuable too.
I'd rather learn that an idea doesn't work after two weeks than after two years.
There is no ego in smart business.
The goal isn't proving you were right.
The goal is finding something that works.
Your assignment after this lesson is simple.
Talk to people.
I want at least ten conversations with potential customers.
Not family members telling you you're brilliant.
People who could realistically purchase.
Listen carefully.
Write down the words they use.
Write down their problems.
Write down their objections.
Then build your offer around reality.
Great entrepreneurs don't just create.
They observe.
They listen.
They test.
They adapt.
And then they build.

